Projects that moved the needle.
Each project represents real impact on users, teams, and business metrics.
01
OLX · Consumer Finance
Pre-Approval Experience,
Latin America
Redesigned the end-to-end loan pre-approval journey for LATAM markets. Reduced approval time from 12-15 days to 6-9 days and dramatically improved top-of-funnel conversion through targeted UX research and iterative design sprints.
02
OLX · Enterprise
Loan Origination & Management System
Automated a manual loan workflow for ops teams. Reduced decision time from 2 days to 1 and scaled capacity from 225 to 400 loans.
03
ShopClues
eCommerce Search & Filter Experience
Redesigned mobile search filters with quick-filter patterns. +20% engagement, +16% filter conversion, and 1.7% overall conversion uplift.
04
TravelTriangle
Agent Dashboard & Onboarding
Rebuilt the travel-agent portal with a focus on information architecture and onboarding. Reduced learning curve by 30%.
05
AI · HRTech Productivity
AI-Powered HR Automation
Resume Screening & Voice Interviews
AI-powered HR tool that streamlines resume screening and first-round interviews. Designed and implemented an automated resume screening workflow using N8N. Integrated VAPI to deploy an intelligent voice agent that conducts initial candidate interactions — enabling HR teams to save over 5% of total time in candidate evaluation.
06
OLX · Design Ops
Design Ops and Leadership
at OLX
Concentrating on developing efficient workflows that support both team productivity and the alignment of design outcomes with business objectives.
My Role
Act as an owner — keeping a sense of responsibility and accountability for workflow change. Smart decision-making helped prioritize informed and strategic feedback from the team before implementing. Empowering the team by assigning specific operational tasks to each designer, leveraging individual strengths and fostering a sense of ownership.
Target Outcomes
- Enhance overall efficiency without compromising individual work styles.
- Encourage experimentation and allow for iterative design enhancements and continual process refinement.